One address for everything

What you can write about

• Questions about Blobs and how to play
• Help with your account: signing in, your email address, an account you cannot reach
• Problems and bugs in the game
• Purchases and Blobux
• Reporting a player or something you saw in the game (you can also use Report in the game)
• Privacy requests and questions about our Privacy Policy or Terms of Service
• Press and partnerships

Help with your account

Include your Player ID so we can find your account. To find it in the game:

1. Open your profile.
2. Tap “Settings”.
3. Open “Account Info”: your ID is shown there.

Also tell us your device (iPhone, iPad or Android), what you were doing and what went wrong. A screenshot helps.

Deleting your account

You can ask for your account to be deleted in the game:

1. Open your profile.
2. Tap “Settings”.
3. Open “System”.
4. Next to “Delete Account”, tap “Request”.

If you cannot open the game, email support@blobs.com from the email address linked to your account, if it has one, and include your Player ID. Our team reviews every request. A deleted account cannot be restored. What we keep after a deletion is explained in our Privacy Policy.

Before you write

• A person reads every message, so replies are not instant.
• Never send a sign-in code, a Reward Exchange code or payment details. We will never ask for them.
• Email is not a secure channel: leave out anything sensitive.